Online Bill Payment Information
For your convenience as well as control over each of your payments, you can choose our manual online payment method. You simply visit the City of East St. Louis 'Pay My Bill Online' site each month to authorize payment by personal checking account or credit card. With this fast and easy service you don't have to worry about finding a stamp and dropping your payment in the mail.
A) For your convenience City of East St. Louis charges can be drafted from your checking account or charged to your major credit card when YOU want it done.
A) Yes, you will need to provide your financial information to City of East St. Louis via our secure web site. We do not store any information submitted online.
A) No, please allow 1-4 business days for your payment to become effective.
A) A Customer Care Representative will contact you at the day time number or email address you provide.
A) Payments may be returned by a financial institution for insufficient funds, closed accounts, or other reasons. If your payment is returned for any reason City of East St. Louis reserves the right to charge you a fee. Your financial institution may also charge fees for rejected payments.
A) For payments submitted to draft from a checking account you will need to provide the correct 9 digit routing number (if you are unsure what this number is please contact your bank), checking account number, the name of your financial institution, and the name on the checking account. When submitting a payment with a credit card you will need to provide the correct 16 digit account number, expiration date, type of card, the name on the card, and billing address (the billing address must be exactly as it appears on your credit card statement).
A) Your payment will be delayed, resulting in possible interruption of your service. Also you may be charged a fee for a returned payment.
A) Please contact a Customer Care Representative at 1-800-955-6598 as soon as possible. Please do not resubmit the correct dollar amount, as your account will be debited for both submissions.
A) Once you submit your payment information you will be taken to a confirmation page.
A)Go to the bottom of the page and press the 'Reset Form' button.
A) No, at this time we do not store payment history online.
A) NO, any information provided on our web site is kept confidential.
A)Online Bill Payment is controlled by the customer and Automatic Bill Payment is initiated every month by City of East St. Louis on the due date.
A)No, Online Bill Payment is a free service provided by City of East St. Louis to make paying your invoice easy.
A) Just follow the links below to your preferred payment method.
A) You may need to make changes to your Internet Explorer browser indicating a trusted site for: https://billview.techpay.net and https://secure.authorize.net
B) Click Here to view detailed instructions.
A) Send an email, or contact our Customer Care Center at 1-800-955-6598.